Returns & Exchange Policy

At SAYNOMORE WEAR, we strive for your satisfaction. Please review our return and exchange policy below:

1. Return Requests

To initiate a return or refund request, customers must contact us via email at info@saynomorewear.com, including their full name and order number

1.1 Return Request & Refund Processing Times

• We aim to respond to all return requests within 1–3 business days of receiving your email.
• Once your request has been reviewed, return approval and return instructions will typically be provided within 3–5 business days.
• After the returned item has been received and inspected, approved refunds will be processed within 5–14 business days to the original payment method used for the purchase.

Please note that additional processing times may apply depending on your bank, card issuer, or payment provider.

2. Exchange and Store Credit

Items can be exchanged for another size of the same product or converted into store credit if the preferred size is out of stock.

3. Return Window

Returns are accepted within fourteen (14) calendar days from the day following delivery.

4. Conditions for Return

a. Items must be unworn, unused, and in their original condition
b. All tags and original packaging (including box) must be included
c. Returned items are subject to inspection upon receipt
d. The Company reserves the right to reject returns that do not comply with these conditions

5. Return Method

a. All returns must be made exclusively via BoxNow
b. Returns sent using any other shipping method will not be accepted

6. Return Costs

Return shipping costs are borne by the customer as follows:
• Greece: €5
• Cyprus: €7
• International: €20

7. Exchanges & Store Credit

a. Items may be exchanged for a different size of the same product, subject to availability
b. If the requested size is unavailable, a store credit may be issued
c. Exchanges for size are free of shipping charges
d. For sale items, an exchange fee of €3 applies

8. Inspection and Defective Items

a. Returned merchandise undergoes a thorough inspection
b. If delivered defective, not as described, or missing parts, a total refund (purchase price + original shipping) is eligible

9. Shipping Damages

a. The Company is not responsible for items damaged during shipping
b. Customers must file claims directly with the shipping carrier

10. Non-Refundable Items

Shipping costs, accessories, credit card fees, and items on sale (including Black Friday and special offers) are non-refundable.

11. Tracking Responsibility

a. The Company is not responsible for items lost during shipping
b. Customers must file claims directly with the shipping carrier

12. Insurance Requirement

All return shipments should be properly secured; the Company is not liable for lost or damaged return parcels.

13. Final Sale Clarification

a. Items purchased under sale or promotional conditions are not eligible for refunds
b. Only exchanges (subject to the above terms) may be accepted

14. Compliance

Failure to comply with any of the above terms may result in the rejection of the return or exchange.

15. Acceptance of Policy

a. By placing an order on saynomorewear.com, the customer acknowledges and accepts all the terms outlined in this Return & Exchange Policy
b. If you have any questions, feel free to reach out to us via email. Your satisfaction is our priority!